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Exceptional Remote Training and Facilitation (ERTF)

Exceptional Remote Training and Facilitation (ERTF)

How to train others effectively, remotely.

When you are training or facilitating at your best, you are like what?

This is a question many of us in Learning and Development find easy to answer for in-the-room training and workshops. For Live Virtual sessions – the answer is not so easy.

Exceptional Remote Training and Facilitation is a combination of what Lisette Sutherland calls “Mindset, Skillset and Toolset”. It is easy to fall in to the trap of thinking that it is all about the tooling. We will show you how Mindset and Skillset can take your Live Virtual sessions to the next level and show your participants that Remote Training and Facilitation can be better


  • Duration: 2 sessions of 4 hours each.
  • Frequency: 3 public courses a year
  • Public Course Locations: Online Delivery Only
  • Private Courses Available: Yes
  • Languages: English or Spanish
  • Payment Formats: Credit Card, TransferWise, Paypal or by Invoice
  • Payment Currencies: GBP, EUR or USD
  • Contact: education@actineo.email
  • What’s included:
    • PDF Workbook
    • PDF of Courseware
    • Membership of the Actineo Alumni Network including 20% discount on future courses


The Exceptional Remote Training and Facilitation course is a highly interactive workshop designed by Judy Rees.

Module 1: Foundations

  • Set up their online workspace to optimise communication and engagement
  • Connect with people remotely through their online presence and impact
  • Make all their remote events motivating and participative
  • Communicate effectively online using questioning and listening techniques
  • Influence others to collaborate online and create a collective online space for learning

Module 2: Structure

  • At the end of Module 2, participants will be able to:
  • Experience a range of activities to keep people motivated and engaged online
  • Facilitate engagement and collaboration between people, ideas and information online
  • Design online events that are memorable and more likely to lead to commitment and positive change
  • Recognise and tackle challenges that are prevalent in online events
  • Transform common meeting activities into powerful remote elements

Module 3: Production

  • Manage the technical aspects of hosting Zoom meetings of between two and 200 people
  • Mitigate against technology hiccups and failures
  • Answer relevant security concerns 
  • Design engaging online learning events using whiteboards, sticky notes, annotations, chat, breakout rooms and other third-party tools

Module 4: Facilitation

  • Create online events that are inclusive and psychologically safe
  • Facilitate connections between other participants based on trust and cooperation
  • Eliminate the tendency of people to multitask and be distracted when attending online events
  • Generate an online space for creative divergence, eliminating groupthink and other damaging behaviours




  • Teachers/Trainers
  • Speakers/Presenters
  • Agile Coaches & Facilitators
  • Anyone who needs to engage an audience!

Read more about Exceptional Remote Training

We have an ever expanding set of blog posts about Live Remote Training. If you want to learn more, please take a look:

Course Calendar

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Main photo by Charles Deluvio on Unsplash

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