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Flight Levels Board Design (FLBD)

Flight Levels Board Design (FLBD)

There is a lot of talk in the company – one meeting after another, and yet coordination is getting out of hand. Commitments are not kept. A lot is started, but little is finished. Work is stuck somewhere and it takes forever and three days until something is finally finished. Measurements are available, but they are not of much use. And the more capacities you build up, the more complex, unpredictable and slower everything becomes. In the Flight Levels Board Design Workshop (FLBD), you will learn what you need to establish business agility in your company – across teams, products, and services.

In this workshop, you collect ideas for cross-team, cross-product, and cross-service boards, design them or develop existing boards further. It is important to us that you understand the way of thinking and that you can judge for yourself where and how the Flight Levels fit into your context.

There may be several agile working methods in use in your organization and there are already some boards, but coordination is not working well yet – in FLBD you can experiment with improvements and get professional advice. This will enable you to learn how to integrate these systems and improve their interaction. You will be likely to go home with an extensive improvement backlog for positive changes in your system.

By the way: It’s best to bring your colleagues with you if there are already concrete Flight Levels plans in your organization! This creates a small change team that can already work with its own context during training and go home with a good foundation.

  • Duration: 2 days (in person) , 4 days (live virtual)
  • Certification: Certificate of Completion
  • Frequency: 3 public courses a year
  • Public Course Locations: London
  • Private Courses Available: Yes
  • Virtual/Remote Course Available: Yes
  • Languages: English or Spanish
  • Payment Formats: Credit Card, TransferWise, Paypal or by Invoice
  • Payment Currencies: GBP, EUR or USD
  • Contact: education@actineo.email
  • What’s included:
    • Lunch on both days (in person)
    • Access to the Actineo Newsletter
    • Access to the Actineo Slack channel
    • Membership of the Actineo Alumni Network including 20% discount on future courses

Learning Outcomes

  • We will show you how to identify the strongest levers for change at each flight level and make them visible on boards.
  • We give you the tools you need to create the necessary interactions between people and teams.
  • We establish measurements with you as feedback loops with which you can track and evaluate the achievement of your goals.
  • As creators of the Flight Levels Model, we will show you which considerations are behind it and how we help companies in all industries to improve significantly.


  • Principles of flow and Flight Levels: Why is flow-based work so important? How can I make the workflows in my organisation explicit?
  • Flight Level 2 vs. Flight Level 3: How do strategy boards look like? How can Flight Level 2 boards help me to implement the strategy?
  • Visualization: What is important when building cross-team and cross-product boards? How can I make waiting times, dependencies, and bottlenecks visible?
  • Create focus: How can I complete more work instead of starting more work all the time? How do several teams manage to focus on the essential topics?
  • Agile interactions: What meetings are required to make cross-team and cross-product coordination work?
  • Measure progress: Which measurements are useful and effective? How can I measure whether we are improving?

Course Calendar

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    No courses scheduled at the moment.

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  • Advanced Agile

  • Flight Levels Systems Architecture (FLSA)
    4 x 3-hour modules over 5 days
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