8-hour training days may be the norm for in-person training, but should we consider this format for Live Virtual Training? Back in April 2020, I published a post called “When Everything is Suddenly Virtual”. In it I looked at what scientists and expert practitioners were saying and concluded that Shorter Trumps Longer (Bowman, 2011) when …
This short but informative video takes a look at the key question from Chip & Dan Heath’s book ‘Switch’. Why is it hard to make lasting change even when the change is good for the people involved? The video digs deeper into the three steps the Heaths suggest to create permanent change in any personal …
“Empathy is feeling with people”. In this beautifully designed short video from RSA, Brené Brown talks us through Empathy. What it is, how it feels, and how it benefits those that need it.
Could you build an MVP in only one week? The Nordstrom Innovation Lab challenged themselves to do just that in plain sight of their customers.
Ever had a bad door experience? No matter how hard you pull, it won’t open and then you realise you need to push. Bad doors are everywhere. In this video, Joe Posner has a chat with Don Norman about Norman doors and what the implications are for Human-centered design. Oh – and we find out …
Abstract Ever wondered why sometimes you feel like you are getting a lot of work done, but still your customers and stakeholders aren’t happy? Why is it that, even if your team is awesomely agile, people still complain about how long it takes to get their stuff done? It feels like no matter how hard …
Visualising Waitflow – how efficient is your end-to-end flow? Read More »
When you think of being agile, what comes to mind? I doubt Flow Efficiency is the first thing you think of. My guess is it might have something to do with value delivery, methodologies, frameworks, events, or roles. These are all things that we sometimes hear people say when we ask them what “good” looks …
Flow Efficiency: The Hidden Truth of Agile Teams Read More »
Niklas Modig uses the example of a child needing medical help to illustrate the difference between flow efficiency and resource efficiency. It serves as an excellent emotional hook to highlight this key idea of why flow efficiency is so important for business agility. Read more
“Platform skills” is the term most often used for face-to-face presentations: the presenter’s voice tone, body movement, facial expressions, movement, and energy. Let’s translate all of that to the virtual world with “staging.” What is Staging? “Staging” in the virtual world is defined as everything that is live-streamed by the virtual class presenter/trainer/host. Staging includes …
This is part of a series of posts investigating the 6 Trumps for Live Virtual Classes which we introduced in our post When Everything Is Suddenly Virtual. We suggest that Small Trumps Large. What does this mean? For example, when it comes to class size, our thinking is that smaller groups are better than large …
