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Talks: Visualising Waitflow – how efficient is your end-to-end flow?

Abstract Ever wondered why sometimes you feel like you are getting a lot of work done, but still your customers and stakeholders aren’t happy? Why is it that, even if your team is awesomely agile, people still complain about how long it takes to get their stuff done? It feels like no matter how hard …

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[#019] The Efficiency Paradox

Niklas Modig uses the example of a child needing medical help to illustrate the difference between flow efficiency and resource efficiency. It serves as an excellent emotional hook to highlight this key idea of why flow efficiency is so important for business agility.

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