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Business Agility in Action: Using Flight Levels Boards

Klaus Leopold author of “rethinking Agile” describes Flight Levels as a “thinking model” that can help you discover and highlight where in an organization you need to focus on to achieve your desired objectives. Flight Levels is not an organisational model or a maturity model. It is essentially a tool to help you think and …

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What shall I work on next? Using ageing charts in your Daily Scrum

What shall I work on next? If you facilitate Daily Scrums (or whatever you call your daily meeting), this is never a straightforward question and it can be difficult helping guide teams to the right answer. As a team member, it is never as simple as picking the lowest hanging fruit or the most important …

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The Art of Queuing

During the Summer of 2017, I went to the famed land of theme parks and queuing that is Orlando. Of course, you can pay a little extra to avoid the wait — which also impacts the size of the queues. You find times where even this doesn’t help though or you’ve used up your allowance for the …

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Ticket Size Does Not Matter

In practically every training class and consultancy work we do in Actineo there are two ideas that someone will bring up at some point: Ticket size matters Tickets need to be of the same size To me, those are two myths. I tend to argue that “ticket size does NOT matter“, although what I really …

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