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The Art of Queuing

During the Summer of 2017, I went to the famed land of theme parks and queuing that is Orlando. Of course, you can pay a little extra to avoid the wait — which also impacts the size of the queues. You find times where even this doesn’t help though or you’ve used up your allowance for the …

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Ticket Size Does Not Matter

In practically every training class and consultancy work we do in Actineo there are two ideas that someone will bring up at some point: Ticket size matters Tickets need to be of the same size To me, those are two myths. I tend to argue that “ticket size does NOT matter“, although what I really …

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